(Junior) Business Operations Manager (f/m/d)
Full-time - Starts Immediately - Hamburg
You’ll be part of our rapidly growing team, responsible for building and scaling our two core products: GIPEDO Workspace for Clubs and GIPEDO Campaign Manager for Advertisers.
We are GIPEDO, a Hamburg-based sports tech startup building the ecosystem for data-driven sports marketing. Our platform connects professional clubs and advertisers, enabling scalable, in-content advertising designed to accelerate growth in pro sports. As part of our cross-functional team of marketing and tech experts, you will take ownership of campaigns, customer journeys, and help shape how our platform evolves with every client interaction.
Your Responsibilities
You will be responsible for business operations and campaign management. This includes (amongst others):
- Main point of contact for product-related questions, operational support and partnership development, acting as the central interface between brands/agencies, clubs and our business units
- Work closely with Sales, Customer Success and Product to further develop our platform by translating user feedback, operational insights and campaign learnings into concrete improvements
- Manage and monitor the full campaign booking lifecycle on our platform, from campaign planning to execution, ensuring the best results for our users
- Drive and operationally lead the implementation and use of GIPEDO services for clubs including onboarding, account setup and daily operations
- Continuously review internal processes, identify inefficiencies, and implement improvements for scalable operations.
Must-haves
- A proactive, structured working style with strong stakeholder and relationship management skills
- Excellent communication skills to coordinate complex processes
- Strong understanding of processes, systems, and SaaS environments (cloud-based tools)
- Analytical skills with a data-driven mindset for evaluation and optimization
- Strong problem-solving skills in both operational and technical contexts
- High attention to detail and strong quality awareness
- Fluency in German and English, additional languages are strongly preferred
Nice-to-haves:
- Experience in marketing, media, or agency environments
- Experience in the marketing industry
- Experience with campaign analytics, CRM tools, or marketing software
- Nerdy curiosity when it comes to technology
- A passion for sport and media
Our benefits in a nutshell
- Be who you are - at GIPEDO, we embrace a culture where people feel accepted, respected, valued, appreciated, and included
- Hybrid & collaborative: Work from our Hamburg office or remotely - we believe in flexibility, but perform best as a team
- Flexible working hours and the possibility of tailored working arrangements - you shape your working day
- Continuous learning opportunities through workshops, sport & marketing events, and space to explore
- Build with us: Join us early and actively help shape both our product and our culture from the ground up
What you bring to the team
