Supply Chain and Quality Operations Manager Customer Service (m/w/d)

Supply Chain and Quality Operations Manager Customer Service (m/w/d) - AIRBUS

Stellennummer:
19131
Datum:
05.08.2026
Anstellungsort:
Hamburg
For more than 25 years, HESYS Engineering has connected technical specialists with demanding assignments for customers in aerospace, defence and high-tech. For our customer AIRBUS, we are looking for a suitable candidate.
In this role, you manage supply chain and quality activities for customer service contracts. You are responsible for supplier performance, industrial risk management, after-sales ramp-up and supplier conformity with Airbus and EASA requirements.
Your tasks

• Manage the supply chain and quality aspects of contracts and ensure on-time, on-quality and, where applicable, on-cost performance
• Identify supplier industrial risks and issues, propose mitigation actions and develop and follow up short-term recovery plans as well as medium- and long-term improvement and development plans
• Assess suppliers and work with them to ensure the after-sales ramp-up
• Assess suppliers during tendering phases and contribute to selection decisions within calls for tender
• Monitor or support New Product Introduction and Transfer of Work activities to ensure industrial qualification maturity before the serial phase
• Manage supplier approval and conformity and ensure compliance with Airbus and EASA requirements in coordination with relevant stakeholders

Your profile

• Completed bachelor’s degree in engineering, industrial engineering, supply chain or logistics, or supply chain quality
• More than three years of professional experience in procurement, supplier management, quality management, quality assurance and supply chain
• Experience in after-sales is an advantage
• Detailed specialist knowledge of SAP R/3 and experience with Google Workspace
• Good project management knowledge
• Business-fluent English skills; Spanish is a strong advantage
• Experience in managing recovery plans is a strong advantage
• Experience within Airbus, the Airbus environment or with Airbus suppliers is an advantage
• Independent, structured and results-oriented working style with strong analytical skills
• Highly developed communication, presentation and influencing skills at all internal and external management levels
• Strong persuasiveness and assertiveness as well as willingness to undertake occasional international business trips, mainly within Europe

We offer

• Challenging assignment directly at the customer with employment at HESYS Engineering
• Personal support from the first interview through to the assignment
• Clear feedback, short communication paths and fixed contacts
• Insight into specialized tasks with well-known industrial customers

Why HESYS

• Specialization in technical roles in aerospace, defence and high-tech
• Long-standing experience in demanding engineering and industrial environments
• Strong understanding of our customers’ requirements and specialist departments
• A door opener to demanding assignments with leading industrial companies

HESYS Technical Systems GmbH & Co. KG
E-Mail: careers (at) hesys-engineering.de
Internet: hesys-engineering.de